The faults are unforeseen and do not rest on weekends
7 day emergency WordPress help & support 🔥
WordPress crash
over the weekend?We are here to help you!
What will you gain?
- Unlimited support
It doesn’t matter if it’s a weekend, a holiday or just a day off. Faults are unforeseen, so we’ll help you on all days of the week with 7Care service.
- 7 days a week
Take advantage of our 7Care service and sleep soundly even on weekends and holidays.
- 24/7 performance monitoring
We monitor your site around the clock. This means that when it stops working, we know about it first.
Why work with us?
No longterm contracts
Free implementation
Transparent communication
Quick response to requests
Worth to note that Wordcare means:
- Everyday WordPress help
- 24/7 Access to Customer Panel
- You will receive a report every week
We have the answers to all your questions
7 Day WordPress Emergency Support - Questions
By all means! The 7Care service is primarily intended for online stores (but not only) whose weekend downtime can result in loss of business.
The service includes:
- Unlimited emergency support – supervision of the site operation 7 days a week (including holidays).
- Response to an emergency and taking action.
What is a Failure?
A complete stoppage of the website’s operation or other obstacle that completely prevents the proper use of the website, including a situation in which it is not possible to place an order, if the website offers such a possibility.
The service does not include:
- Content editing,
- changing banners, sliders,
- installation, removal, and configuration of plugins,
- CSS changes,
- adding/deleting articles to the blog,
- e-mail consultations with the contractor regarding the WordPress Site being operated,
- providing advice, instructions, guidance, answers to questions,
- work of the contractor outside the designated hours during which the 7Care service operates,
- removal of defects that do not affect the possibility of purchase and others that do not significantly affect the operation of the website for the user,
- telephone or other contact with the contractor other than by e-mail.
The service includes the contractor’s work in case of an emergency from 08:00 to 16:00 CEST, 7 days a week.
You can purchase the service at any time during our cooperation. Remember, however, that activation is only possible on business days, which means that we recommend that you purchase it before a possible failure.
If you cancel your 7Care subscription, re-activation is possible after 3 months.
The purchase of a subscription is only possible as an extension of the subscription of an active care package – packages available here.
One 7Care service covers one WordPress site that is under our care in any package. Choose the sites you want to have in the 7Care option as well. It could be all of them, or maybe just one. Keep in mind, however, that we will only be able to help with weekend breakdowns for those websites that have 7Care service purchased, activated and assigned. If you have any questions, please contact us.
If you are already a customer of ours and would like to purchase the 7Care extension to your care package, go here.
If you would like to purchase care along with the 7Care option, please take a look at our Care Packages or contact us.
Of course! You can cancel the 7Care service at any time and continue your care package subscription without changes. Remember, however, that you can only reactivate the 7Care service after 3 months of cancellation.
Our customers recommend us for response time, expertise, and quality of services.
Other services (included in WordPress help!)
Speed
optimization
Our specialists will speed up your WordPress site's load time to help you increase conversions and improve Core Web Vitals.
Security and
malware removal
We will make your site a fortress! So it is more resistant and invulnerable to bot and hacker attacks. Not to mention that we will remove malware.
Unlimited
technical support
We will help you when your site stops working properly or customers can't place an order on it.
Content management
on the site
Your own support team to make changes and upgrades to your site.
Updates
every week
We make weekly updates to the theme, plugins and WordPress.
Cloud
backups
We create incremental backups in the secure Amazon S3 cloud.
WordPress help and repair
As all statistics show, CMS WordPress is one of the most popular content management systems. If your site also uses it and you are looking for a specialist to whom you can outsource the necessary work, you are in the right place. Contact us regardless of what kind of assistance you are interested in. As experienced professionals, we provide comprehensive, professional and effective support at the highest level and at favorable prices!
Comprehensive and effective help with WordPress
There are hundreds of reasons to take advantage of the opportunities offered by the WordPress CMS. Ease of use, free access, high quality design, a huge database of plug-ins and ready-to-use graphic templates, frequent updates – all this makes the talk about an extremely popular content management system, which is used both by the world’s largest corporations and media or IT companies, as well as novice bloggers. However, there comes a point when operating WordPress on your own becomes a task beyond the strength of the site owner, in which case it’s worth coming to us for help.
We invite you to permanent cooperation, in which we perform, among other things, work related to the administration and improvement of the functionality of the content management system. In addition, we guarantee professional and comprehensive maintenance of the site. The goal is to provide our customers with uninterrupted, trouble-free and fully safe operation. We keep our hand on the pulse at all times.
We provide support to small businesses, websites, freelancers, institutions, individuals and anyone who needs professional help in maintaining, operating or ensuring the CMS is protected from hacking attacks. One of our specialties is precisely securing WordPress, which requires comprehensive and well-thought-out measures, since in its standard configuration the system is quite vulnerable to cyber attacks. Our task is to implement appropriate solutions that provide optimal, tailored to the requirements and capabilities of a given site, protection against hackers and bots.
Experienced WordPress specialists
To ensure smooth and comfortable cooperation, we give you access to a customer panel through which you can send requests. We remain at your disposal for both all kinds of technical, optimization and administrative work, as well as when you need professional support . As part of the services provided, our specialists provide assistance in choosing the best solutions, strictly tailored to the individual specificity of the site. We also invite to cooperation those clients who are interested in efficient and always performed on time updates, which translates into the level of security of the site.
We encourage to contact anyone who wants to commission any work on the most popular content management system and is looking for a specialist who will provide comprehensive assistance in any situation, and WordPress maintenance has no secrets from him.
Comprehensive care
and technical support of your site